Started his career with Malaysia Airlines since 1989 in Traffic department involving check-in counter, passengers services, gate management and lost and found department (MLO). He joined KLAS (KL Airport Services Sdn Bhd) in 1996 performing a wide-spectrum of competencies that ranges from set up KLAS and a Coordinator for World Tracer Tracing Management System for KLAS. He is also key person for the set up the Miscellaneous, Lost and Found Office (MLO) Department in KLAS. His last position in KLAS is Customer Service Officer. He joined CMA CGM & ANL (M) which is a second largest shipping line in the world as a Transshipment Executive. He is involved in planning of import, export and transshipment container and also dealing with other shipping line for rate and space negotiation. Having 20 years experienced in Aviation industry, Zahrin Ahmad Zainudin is well versed in the airline’s operations especially in Ground handling and shipping industries as well.
Started his career with Malaysia Airlines in 1978 as an account clerk in the Account Department and had moved to various department in rank and files and promotion. In his career, he had gained vast experienced with MAS in Airport operations, Cargo Handling, Ground Handling and Training. In 1982, transferred to Traffic Department as traffic clerk. In 1984 he moved to Airport Operations as passenger service assistant. In 1986 promoted as cargo officer in the Cargo Department. In 1987 moved to Ramp Services as ramp officer. In 1992 he was seconded to JEDDAH Airport to supervise ground handling for Haj Operations. He was promoted to customer services senior officer in 2002. In 2003 he was seconded to Customer Services Training Center as Trainer for ramp services. In 2006 he was seconded to Makkah and Madinah to supervise handling of Pilgrimage for JKIM (Malaysia Airlines staff). His last position in MAS was as Admin Supervisor before he took the Mutual Separation Scheme end of 2006.
Started his carrier in aviation industry with Malaysia Airlines since 1995 as a cabin crew. In 2008 he joined Bangi Restu (M) Sdn. Bhd., a vendor company supplying trained customer service to Malaysia Airlines as a Senior Manager. He’s responsible for company operation and management. He is also a certified trainer accredited by IATA as a professional trainer. He was promoted as General Manager in 2010 and responsible for company development and marketing. Having 18 years experienced in Aviation industry, Mohamad Yusri Hamden is well versed in the airline’s operations especially in Customer Service, Passenger Handling and Ground Handling as well.